Privacy policy.
The Wandering Moon Studio
Effective Date: November 3, 2026
1. Our Commitment to Your Privacy
Welcome to The Wandering Moon Studio!
At The Wandering Moon Studio, we believe every wellness journey deserves to be met with kindness, care, and respect. That commitment extends to how we handle your personal information.
Whether you're exploring our handcrafted products, subscribing to our mailing list, shopping online, or enjoying our personalized wellness services, your privacy matters to us.
This Privacy Policy explains how we collect, use, store, and share information when you interact with our website and services.
2. Information We Collect
We may collect personal information when you visit our website, purchase products, complete forms, subscribe to our newsletter, or schedule services.
Depending on your interaction with us, this information may include:
Your name and contact details
Email address and phone number
Billing and shipping addresses
Order and purchase information
Appointment details
Questions submitted through contact forms
Newsletter subscription preferences
Information you voluntarily provide during wellness consultations
Our website may also collect technical information, such as your IP address, browser type, device information, pages visited, and website interactions.
3. Our Squarespace Website
Our website is hosted by Squarespace, which provides the platform for our online store and website features.
Squarespace may process information about website visitors and customers to provide hosting, commerce, analytics, security, and other services on our behalf.
This may include information about how visitors browse our website, interact with products, and complete purchases.
For additional information about Squarespace's handling of personal data, please review the Squarespace Privacy Policy.
4. Online Shopping and Payment Information
When you make a purchase through our online shop, we collect the information necessary to process and fulfill your order.
This may include:
Name and contact information
Shipping and billing addresses
Products purchased
Order history
Payment and transaction details
Payments are processed through the payment providers connected to our Squarespace store.
Payment processors handle payment information according to their own security standards and privacy practices.
We may receive information such as transaction confirmations and payment status, but we do not need access to your complete payment card number to fulfill your order.
5. Email Newsletter and Marketing
When you subscribe to our mailing list, we collect your email address and any additional information you choose to provide.
You may receive communications about:
Upcoming product launches and our Moonlit Drops
New handcrafted collections
Special offers and announcements
Wellness inspiration and educational information
Workshops, events, and studio updates
Our email communications may be managed through Squarespace Email Campaigns or another connected email marketing provider.
You can unsubscribe from promotional communications at any time using the unsubscribe link provided in our marketing emails.
Unsubscribing from marketing emails does not affect important transactional messages, including order confirmations and appointment notifications.
We do not automatically enroll customers in promotional emails solely because they make a purchase, unless permitted by applicable law and their communication preferences.
6. Contact Forms and Client Communications
When you contact us through our website, we collect the information you provide so we can respond to your questions and requests.
Squarespace may process and store form submission information as part of its website services. Depending on our form settings, submissions may also be delivered to our business email or connected storage services.
Please avoid submitting sensitive health information through general contact forms or email unless we have provided an appropriate, secure method.
7. Wellness Services and Personal Information
We understand that personal wellness information deserves special consideration.
When participating in an aromatherapy consultation or Biodynamic Craniosacral Therapy service, you may be asked to provide information relevant to your appointment.
This may include:
Wellness goals
Allergies and sensitivities
Health history
Essential oil preferences
Relevant medications or health considerations
Additional information you voluntarily provide
This information helps us provide personalized services and make appropriate safety considerations.
We limit access to sensitive client information to individuals and service providers who reasonably need it for service delivery or business operations.
We do not use confidential wellness intake information for marketing purposes without appropriate authorization.
We may disclose such information when authorized by you, required by law, or otherwise legally permitted.
8. Cookies and Website Analytics
Our Squarespace website uses cookies and similar technologies to support website functionality.
These may include:
Essential Cookies: Help our website function properly, including shopping cart, checkout, and security features.
Analytics and Performance Cookies: If enabled, help us understand website traffic, visitor interactions, and opportunities to improve the customer experience.
Third-Party Cookies: May be used by additional services integrated into our website, depending on the features we enable.
Where available, visitors can manage cookie preferences through our website's cookie controls or browser settings.
Disabling certain cookies may affect website functionality.
9. How We Use Your Information
We use collected information to:
Process and fulfill orders
Communicate with customers
Schedule and provide services
Respond to questions and inquiries
Send requested marketing communications
Improve our website and customer experience
Maintain business records
Support website security
Comply with applicable legal obligations
We seek to collect only information reasonably necessary for these purposes.
10. Sharing Your Information
We may share information with trusted service providers that help us operate The Wandering Moon Studio.
These may include Squarespace, payment processors, shipping providers, appointment scheduling services, email marketing services, and connected technology platforms.
Information is shared as reasonably necessary to provide these services, fulfill orders, manage appointments, and operate our business.
We may also disclose information when legally required or necessary to protect our rights or customers.
Any use of advertising services that involves sharing information for targeted advertising will be disclosed as applicable.
11. Protecting Your Information
We take the privacy and security of personal information seriously.
We seek to maintain reasonable safeguards designed to protect information against unauthorized access, misuse, disclosure, or loss.
We also rely on the security practices of our website platform and connected service providers.
However, no online system can guarantee absolute security.
12. Retention of Personal Information
We retain information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
We take appropriate steps to delete or securely dispose of information when it is no longer needed, subject to legal and operational requirements.
13. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.
You may also:
Update your email preferences
Unsubscribe from promotional communications
Manage certain cookie preferences
Contact us with questions about your information
We review and respond to privacy requests in accordance with applicable law, including any necessary verification and legal exceptions.
14. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13 without appropriate parental consent.
If we discover that information has been collected improperly, we will take appropriate steps to address it.
15. Third-Party Links
Our website may contain links to social media platforms, outside websites, and other services.
We are not responsible for the privacy practices of third-party websites.
We encourage visitors to review their individual privacy policies.
16. Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our website, business practices, or applicable laws.
Any updated policy will be posted on our website with a revised effective date.
Additional notice or consent will be provided when required by law.
17. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please reach out.
The Wandering Moon Studio
Cape Cod, Massachusetts
Email: Katie@thewanderingmoonstudio.com
Website: www.thewanderingmoonstudio.com
Mailing Address: 10 Glenndoon RD Harich Port, MA 02646
Thank you for being part of our growing community. We appreciate the trust you place in us and look forward to sharing the beauty of mindful, personalized wellness with you.
Where Gentle Waves Meet Moonlit Dreams, and Every Journey Unfolds with Possibility.